100 Openings : Sutherland Freshers & Exp Walk In From 28th Dec – 5th Jan 2024:
Job Snapshot
Sutherland is looking to hire 100 freshers and experienced individuals for international customer service roles. The candidates need to have excellent communication skills in English and can be +12th pass, undergraduate, or postgraduate. Preference will be given to candidates currently in Chennai. Immediate joiners are preferred and the interview process includes HR rounds, operation manager rounds, and assessments. The walk-in interviews will take place from Dec 28th – Jan 5th at the Gateway office parks in Chennai. Interested candidates can also email their resumes. This is a great opportunity for those looking to kickstart their career in the international domain.
Understand The Job
Are you looking to kickstart your career in the international domain? Sutherland Global Services is offering an exciting opportunity for freshers and experienced candidates who possess excellent verbal communication skills. With 100 openings available, this is your chance to join a global leader in customer service and make a mark in the industry.
The specific job responsibilities for these openings include providing first-class customer service through emails and chats, utilizing provided tools and resources to resolve customer issues, ensuring proper documentation is entered in the client tool, meeting pre-determined targets, representing the client in a professional manner, and adhering to client-defined processes and procedures. Candidates will also be expected to maintain the highest quality to meet or exceed client specifications.
To be considered for these positions, candidates must have excellent communication skills in English, with a minimum education level of +12th/undergraduate/postgraduate. Freshers are also welcome to apply, with preference given to candidates currently residing in Chennai. Immediate joiners will be given high priority, so if you are ready to start your career journey, this could be the perfect opportunity for you.
The interview selection process will consist of an HR round, an operation manager round, and assessments. If you are interested, you can walk in directly to the A1 block, ground floor, Gateway office parks in Perungalathur, Chennai, or share your resumes to pavithra.n@sutherlandglobal.com. Be sure to mention “Pavithra HR” on top of your resume as a reference.
The mode of interview will be face to face, with interviews scheduled from Monday to Friday between 11 AM and 2 PM. Don’t miss out on this chance to join a dynamic and growing team at Sutherland Global Services. Your future career in the international domain could be just a walk-in away. Good luck!
Success Tips
2. Familiarize yourself with customer service tools and resources: Prior to the interview, do some research on the customer service tools and resources commonly used in the industry. This will demonstrate your proactive attitude and eagerness to learn.
3. Prepare for the assessment: Be ready to showcase your problem-solving ability and customer service knowledge during the assessment process. Practice scenarios that may come up in a customer service role so you can perform well during the tests.
4. Research the company and its clients: Display your interest in the company by familiarizing yourself with their defined processes, procedures, and client specifications. This will show that you are committed to adhering to their standards and meeting their expectations.
5. Dress professionally and arrive on time for the face-to-face interview: Make a good first impression by dressing in professional attire and arriving punctually for the interview. Demonstrate your reliability and commitment to the opportunity by showing up prepared and on time.
Leave a Reply