Mega Walk-in For Process Associates Jobs in Pune in IGT Solutions:
Job Snapshot
IGT Solutions is hiring Process Associates for their customer experience team. The company specializes in AI-led transformative experiences for global brands in the Travel and High Growth Tech industries. The job responsibilities include handling customer queries over inbound calls, identifying customer needs, and building relationships. Candidates must be comfortable in English and Hindi and able to work in a 24/7 environment. The salary offered is 15.5K CTC. IGT Solutions offers competitive salaries, benefits, and opportunities for personal and professional growth. The company prioritizes diversity, wellness, and engagement in a non-discriminatory environment. Interested candidates can attend the walk-in interviews at Weikfield IT Park in Pune.
Understand The Job
Are you looking for a new job opportunity in the customer experience industry? IGT Solutions, a leading CX company, is hosting a mega walk-in event for Process Associates. This is your chance to join a global team of customer experience and technology specialists, working with renowned brands in the Travel and High Growth Tech industries.
About IGT Solutions:
IGT Solutions is a customer experience company that specializes in AI-led transformative experiences for global brands. With a focus on digital and human intelligence, IGT manages end-to-end CX journeys for 85 customers worldwide. Established in 1998, IGT operates in 30 delivery centers across various countries, employing over 25,000 specialists.
Job Description:
– Position: Process Associate
– Date: Every week, Monday to Friday
– Time: 9:00 AM – 3:00 PM IST
– Venue: Weikfield IT Park, D-Block 6th Floor, opposite Hayat Hotel, Viman Nagar, Pune 411014
Responsibilities:
– Handling customer queries over inbound calls
– Identifying and assessing customer needs to achieve satisfaction
– Building sustainable relationships with customer accounts through communication
– Ability to work in a 24/7 environment in the blended process
Required Candidate Profile:
– Graduate freshers, experienced, or undergraduate can apply
– Comfortable in both English and Hindi language
– Able to hold up conversations
Salary: 15.5K CTC
Why Work at IGT Solutions:
IGT Solutions offers a competitive salary and benefits package. As a people-first company, they prioritize diversity, wellness, and engagement. Joining their team means contributing to enhancing customer experiences for clients while enjoying personal and professional development opportunities.
It is IGT Solutions’ policy to provide equal employment opportunities to all individuals based on job-related qualifications and abilities, regardless of age, gender, race, religion, disability, or other factors. They maintain a non-discriminatory environment free from bias.
Don’t miss this opportunity to join a dynamic team at IGT Solutions. Mark your calendars for the walk-in event and bring a hard copy of your resume. Mention “Bhavesh” on your resume and be prepared to showcase your skills. See you there!
Success Tips
2. Tailor your resume: Make sure your resume highlights your relevant skills and experiences that match the job description. Mention any customer service experience you have and emphasize your communication skills in both English and Hindi.
3. Practice your communication skills: Since the job involves handling customer queries over inbound calls, practice your communication skills in both languages. Be prepared to demonstrate your ability to hold a conversation and build relationships with customers.
4. Dress professionally: For the interview, dress professionally and make sure you make a good first impression. This shows that you are serious about the job and respect the company’s environment.
5. Prepare for the interview: Be ready to answer questions about your experience, customer service skills, and why you want to work at IGT Solutions. Show your enthusiasm for the role and the company, and be prepared to ask any questions you may have about the position or company.
Leave a Reply